purchaser service agent through the “technological innovationâ€/Net group named lisa truly HUNG UP on me when i was speaking. i’ve by no means had such a very poor encounter prior to. she was particularly impolite just before hanging up.
I flew from Orlando to Dallas to Las Vegas yesterday and Once i bought household and unpacked, I seen amongst my objects was lacking from amongst my checked baggage.It had been a shaving kit that was in a very zippered pocket on the surface of a bag. I known as shopper service in Las Vegas and was told there is nothing they can do.
I'm one million member and normally take pleasure in traveling on AA,but U.S. Air isn't any superior. The staff is quite rude
On December 25, My 3 sons And that i had a flight from Cleveland to Phoenix that was to leave at seven:fifty by using a end in Charlotte NC. At about three or four pm about the working day of our departure, American Airlines delayed our flight which might make us miss out on our link in Charlotte which had no other flights out to Phoenix that day OR the following! And why the delay? No clarification. So with no help from an AA agent..(Virtually as though it was our fault) we located An additional flight by means of Dallas…which left in an hour in addition to a fifty percent. We produced it to your airport but with Yet one more impolite AA agent, (I recognized it was chaotic with the holidays and all) I was assured which i could get my bag in Dallas because we now had to invest the night there. I questioned him concerning the tag that looked like it had been checked to Phoenix and he said curtly, you’ll just pick it up in Dallas and recheck it each morning. Effectively the bag didn't enable it to be within the conveyer in Dallas. Once i asked An additional consultant about this, he stated it was in a big area and it absolutely was going out once we left in the morning. I told him I required it for my resort remain, and he informed me it could consider four hours to get it. All right…nevermind…I’ll be again in this article in 4 hours!!! So I remaining for the Dallas lodge without the need of my luggage.. Acquired on our flight the next morning and took off promptly.
My Mother experienced a worst expertise with AA flight.my Mother is 81 yrs.old Girl who won't communicate English.We requested wheelchair support as a result of her arthritis along with a language challenge.We experienced reconfirmed out request just before her departure and a few days just before all with each other four moments.At DFW airport she needed to adjust aircraft.She got off the aircraft and was instructed to look forward to a wheelchair assistance.Immediately after ready very long time no one arrived to help her.As a result of not getting a wheelchair support in time she skipped her connecting aircraft to N.J.Somehow she deal with to secure a plane but not until finally future early morning.Agent was helping her to produce an arrangement for her to remain overnight on the Airport.
I was on hold for approximately 40 minutes, with normal ‘updates’ from a supervisor named Tony…who was making contact with some unknown department to examine on the second, lacking voucher….when…Certainly,, I was Reduce off! I called back again…only to generally be told the hold out could well be eighteen-twenty five minutes. I’m nevertheless waiting on this phone again. This journey would be the trip of a lifetime for my partner, a wounded veteran and cancer survivor.
Upon arrival in Panama with flight AA959 one of several two luggages, a Roncato luggage, ( photographs hooked up ) worth €189 arrived broken. I promptly went to the right Workplace Within the airport, exactly where the only real comment was which they handed me a « examining Post Harm notice », which I enclose herewith. I put in the next day shopping for a different luggage and looking to get in touch with the places of work by using the phone quantities indicated on the reported doc without having, having said that, acquiring any reply – the cell phone is rarely answered and the road goes blank just after quite a few minutes of waiting, regardless of which quantity I dial. I thus proceed my travel and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I again try to Speak to your office for the airport, but the only advice they could give me was to problem a criticism by using your web site, which I am now accomplishing. Aside from the above mentioned, I do have One more – and doubtless a lot more significant – complaint. At the time of my reservation I paid an extra $88 ($forty four Every) for further convenience seats. To my shock, the seats turned out to get the normal – no added – seats.
I am creating to tell you of my Awful knowledge flying on American Airways. First off, I was confirmed on flight # 1696 from New Orleans to Chicago to get a five:15 departure on seven/nine/07. Evidently right after numerous modifications to this departure time with little or no interaction from an Airline agent regarding the hold off (until eventually the flight time elapsed and no updates had been made) I inquired and figured out that the delay was a direct results of inclement weather conditions. Upon arrival to Chicago’s O’Hare Airport, I discovered that just after presenting to my departure gate for my relationship, that the flight # 4169 departed underneath twenty minutes before my arrival on the gate.
I had been distressed with the occasion — I had remedies in that baggage, and was most anxious about possessing it shipped.
on oct,21 I had been returning house from dallas tx to Greensboro n.c. on fligt aa3071 while on my assigned seat a cockaroach was while in the entrance seat before me the individual sitting down beside me saw it to we called the fligt atendent and would not appear untell many calls for her interest the brot a person to come back Verify an just explained its ok and left we needed to journey each of the way household questioning where that cockaroach was and were did it go it absolutely was an exceedingly discusting trip but needed to consider it back household .
Charlestown to Akron worst boarding working experience ever. Gate 38 b. A greyhound bus terminal is healthier run. Very good luck on the new careers
Does American Airlines Have got a plan NOT to talk to their passengers (who may have all paid out to fly on that airline)???
To whom it might issue. I was incredibly unhappy with The client service that was supplied by among the flight attendants. (Flt. no. 408 from DCA to PHX) Really RUDE and UNPROFESSIONAL) Certainly not as well mannered since the movies that happen to be proven ahead of the flight leaves. She ought to have left her Angle in your house mainly because I wasn't the sole passenger on this flight that experience her wrath. The flight attendants name is Cher. I used click for more to be traveling in an incredibly big group on company and will certainly Consider 2 times about using your airlines. The guide flight attendant was really apologetic nonetheless this should not have transpired in the first place.
I traveled not too long ago in your airlines and expert a distress on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t Operating and because of my asthma it absolutely was sizzling And that i felt amusing.